Privacy Policy

Last updated on Feb 24th 2025

We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. Any personal details shared with us, including names, addresses, contact numbers, and shipment details, will be used strictly for operational and communication purposes. We do not sell or share your information with third parties except as required for service fulfillment, legal compliance, or regulatory purposes. By using our services, you consent to the collection and use of your data in accordance with this policy.

Terms and Conditions:

Service Scope: Our logistics services include packing, transportation, warehousing, and delivery of goods within the agreed timelines.
Liability & Insurance: While we take utmost care in handling shipments, we are not liable for delays or damages caused by unforeseen circumstances. Transit insurance can be availed separately.
Payment Terms: Payments must be made as per the agreed schedule. Any delays may attract additional charges.
Cancellations & Refunds: Any cancellations should be communicated in advance. Refunds, if applicable, will be processed as per our company policy.
Compliance: Clients must ensure that all shipped goods comply with local and international regulations. Restricted or illegal items will not be transported.

By availing of our logistics services, you agree to abide by our terms and conditions. For further details, please contact us on 18002663192.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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Privacy Policy

Last updated on Nov 7th 2023

This privacy policy sets out how ZOOOPXPRESS PRIVATE LIMITED uses and protects any information that you give ZOOOPXPRESS PRIVATE LIMITED when you use this website.

ZOOOPXPRESS PRIVATE LIMITED is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

ZOOOPXPRESS PRIVATE LIMITED may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

Name and job title
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at customercare@zooopxpress.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.